Student Refunds

The first refund date of each semester will be no later than 14 days after the first day of class.
Following that, student refunds are processed approximately once every week throughout the academic year. Non-financial aid refunds will begin the 3rd week of the semester. Students are notified via their UAH email account when a refund has been processed and given instructions as to how they will receive the funds. If payment was made by personal check, a refund will be issued after the check clears the bank. Students suspended for disciplinary reasons are not eligible for a refund.

The U.S. Department of Education requires the University to refund to the borrower any overpayment of fees paid by Federal Student Aid funds. If desired, students may return the refund check to the University to pay future fees. Students wishing to return refunds to pay back federal loans should contact the Office of Financial Aid ( for guidelines.

Students are strongly encouraged to stay informed of their financial aid status. Improper or incomplete applications for Federal Student Aid will delay proper payment by the U.S. Department of Education. Please visit the Financial Aid website to stay informed of current financial aid requirements and guidelines.

Student refunds are credited back in three different ways

  1. A direct deposit option is available for students who wish to have refunds directly deposited to their bank account. For any student to participate in our Direct Deposit option, that student must have a personal checking account in their name. To sign up for direct deposit, complete and submit the Direct Deposit Form.
  2. Direct Deposit Form

  3. The University must refund a credit card that has been used to pay a previous balance for up to the exact amount that was charged to that card. For example, if you paid a previous $100 charge with your Visa card and later in the semester you receive a scholarship for $250, your Visa card will be credited for $100 of the scholarship funds and you will receive a paper check for the remaining $150

  4. A paper check is created for students who do not have direct deposit or full credit card refunds. Checks are mailed to the address on file in Banner, so please make sure we always have your most current address. Click here for information on how to update your address.

Note: Checks must be out of the office for 14 days before a stop payment can be placed on them to be re-issued. 

Direct Deposit of Refunds

Refunds may be directly deposited to a student's personal bank account.  Direct Deposit of student refunds can only be processed when a student satisfactorily completes the Student Direct Deposit Form listed above.

Refunds of Credit and Debit Card Payments

If all or any portion of tuition and fees was paid with a credit or debit card, the University is required to apply the refund to the same card used for payment, regardless of the cardholder. Any credit balance remaining will be issued to the student by check or Direct Deposit. 

Refunding Employer Payments

If your employer paid your tuition, please have them email with your Student ID number and the amount charged to ensure the refund is properly issued. 


Course Drop or Withdrawal

Drops and Withdrawals (full-Fall 2019 DatesSpring 2020 DatesRefund
Through the sixth day of class for the term 08/28/19 (full term classes) TBD 100% of tuition and fees
After the sixth day of class for for the term 08/29/19 (full term classes) TBD No refund

Ways to withdraw


  • Online – Log in to myUAH. Under Student Services, select the Registration tab and then Add or Drop Classes. Withdrawal date is the date the request is entered in Banner.
  • In Person – Complete and submit a Registration/Schedule Adjustment Form to the Charger Central Office (Student Services Building) or email to Withdrawal date is the date the form is received at Charger Central.