Delinquent Accounts Student accounts remaining unpaid by the end of the term are deemed delinquent and will be referred for active collection proceedings. Students will be contacted via letter and/or phone requesting they contact the Bursar's Office to arrange payment. It is the student's responsibility to provide the University with a correct address, email address, and phone number as claims of not receiving notification are invalid excuses for an unpaid account balance. The University is more than willing to accept payment arrangements to resolve the delinquent balance. If your account is past due, please contact us immediately to arrange payment Collections Proceedings After the Bursar's Office has exhausted its attempts to collect a debt, the University will send a final notification. If the student continues to be unresponsive, the account is referred to a collection agency without further notice. If a student has signed a contract or promissory note (i.e., housing lease, deferred payment agreement, or miscellaneous loan) any and all costs incurred in collecting, or attempting to collect, the debt will be charged to the student and they will be responsible for reimbursing the University as agreed. These costs can include, but are not limited to: Collection costs charged by a collection agency Skip tracing fees Fees incurred in obtaining legal documents Reasonable attorney's fees Fees charged to send notices via registered mail Once an account has been transferred to a collection agency, students should contact the collection agency directly to arrange payment.