General Questions What is an ERP? An enterprise resource planning (ERP) system is software that integrates core business processes—like Finance and Human Resources—into a single connected platform. At UAH, our ERP modernization will replace outdated systems with a more streamlined and efficient way of working across campus. Why is UAH making this change? Our current systems limit our ability to work efficiently and effectively. A modern system will improve efficiency, provide better tools, and free up time for faculty and staff to focus on teaching, research, and service. When will it be available? The program is currently in the planning and design phase. Go-live for core Finance and HR functionality is planned for October 2027 with additional functionality to follow in the months and years afterwards. We’ll communicate well in advance when different functions will go live and when Banner will be phased out. What about the Student Information System (SIS)? Modernization of UAH’s legacy SIS is in scope for this program; however, this initial phase focuses on Finance and HR. Readiness planning for the Student Information System (SIS) will begin in October 2027 with a tentative go-live in late 2030 or early 2031. While Oracle’s next-generation SIS is currently still in development, it is expected to be available in advance of UAH’s targeted implementation. This timing offers us a unique opportunity to help shape a next-generation SIS tailored to our specific needs. How will we ensure success? We have put in the effort to create a strong foundation for this program because we know that success comes from planning, resources, effective governance, and community involvement, and that’s built into our approach. Some of the key steps we’re taking include: Partnering with experienced system integration experts to guide us through the process. Ensuring the program has the right resources and support from leadership. Carefully selecting team members with the knowledge and expertise to represent UAH well. Evaluating workloads and providing backfill where needed so those team members can focus on the program. Establishing a clear and permanent governance model to guide decision-making. Reviewing business processes and aligning them with best practices. Creating opportunities for faculty, staff, and student workers to share feedback, participate in design sessions, and receive training and support. This combination of planning, resources, governance, and collaboration means we’re being very intentional about how we approach this ERP modernization. Most importantly, we are committed to keeping the UAH community engaged, informed, and supported every step of the way. Impact on Faculty/Staff Will this change my job? The new system is designed to simplify processes, not eliminate roles. While the way some tasks are performed will change, the goal is to reduce manual effort so faculty and staff can spend more time on meaningful work. Will my workload increase? During the transition, there will be some extra effort as we learn the new system. However, the goal is to make processes more efficient long term, reducing the time spent on repetitive or manual tasks. What if my office has a special need? How will you address it? The program team is committed to working with departments that have unique needs. These will be reviewed during the design and testing phases to ensure the new system can support the variety of work that happens across UAH. Will there be different levels of users and access? Yes. Access will be role-based, meaning you’ll only see the tasks and data that are relevant to your job responsibilities. This ensures both security and a simpler user experience. Training & Support Will I receive training? Yes. All faculty and staff who use the system will receive training tailored to their role. Training will begin well before go-live, with job aids and on-demand resources available anytime. How will training be conducted? Training will include a mix of formats: some live sessions, some recorded/on-demand, and some department-specific. Whether you are faculty, staff, or a student employee, you’ll have the resources you need in a format that works for you. Will there be support after go-live? Absolutely. We’ll have multiple support channels, including help desks, guides, and in-person assistance, to make sure you’re not navigating the new system on your own. Where can I learn more about Oracle before training materials are available? We’ll provide recommended resources closer to training, including short overview videos. For those interested in getting an early preview, we’ll also share links to general Oracle ERP information (such as introductory videos on YouTube). System & Access Why did UAH select Oracle as its Cloud ERP vendor? Several key factors set Oracle apart, including: Native support for complex federal grant and contract accounting requirements, providing a strong foundation for UAH’s research enterprise. A comprehensive and fully integrated data warehouse and management solution, simplifying efforts around data governance, ensuring integrity, and enabling high-quality reporting and advanced analytics. A broad suite of AI capabilities that support automation, predictive insights, and intelligent decision-making across administrative functions. A modern financial aid solution offering advanced automation and alignment with both local and federal aid requirements, thus outperforming competitors in this critical area. What will I be able to do in the new system? Common tasks such as entering time, submitting requisitions, approving expenses, or checking budgets will be available in one place, streamlined and consistent across campus. Will I lose access to old systems? Legacy systems will be phased out gradually, with clear communication and support during the transition. Historical data will still be available as needed. Will my data be secure? Yes. The new ERP is powered by Oracle, a leading global provider of secure cloud services, who follows strict data security standards. Participation & Communication How is UAH involving the campus community in this program? Faculty, staff, and student employees will be directly involved in design workshops, testing, and feedback opportunities starting in February. The new ERP is being built with the campus community, not just for it. What opportunities will we have to meet with the program team? Engagement is a top priority. We’ll offer workshops, listening sessions, and feedback channels throughout the program. Your input will directly shape how the new system works for UAH. How will I stay informed? Updates will be shared regularly on this website, through email announcements, and during campus events. You can also submit questions anytime via the ERP Contact Us Form.