It's your first day as a brand-new nurse, and it isn't going well. Your patient, an elderly woman with a terminal illness on the hospice unit, is struggling to take a breath as her worried family members look on. A few hours into your shift, when she ceases breathing for long periods of time, you recognize it as a sign of impending death. And before long, she's gone. Now her husband and daughter are looking to you to figure out what just happened - and what they're supposed to do next.