Blue Cross Blue Shield of Alabama Blue Cross Blue Shield of Alabama | Email | Find A Doctor | Phone: 800.239.5772 | ACA Non-Discrimination Information Summary of Benefits Blue Cross Blue Shield of Alabama offers employees coverage with Preferred Medical Doctor Services (PMD) and a PPO out of state network. For a detailed information and exclusions, please refer to the Blue Cross/Blue Shield Summary Plan Description below. Summary of Benefits and Coverage, 2017 | Plan Summary, 2017 | Summary Plan Description, 2016 | Pharmacy SPD | | Medical Expense Claim Form Health Notices Health Care Reform | Notice of Health Information Practices | Health Insurance Model Notices International Travel BlueCard Worldwide Service Center | BlueCard Worldwide Brochure | Summer Travel Plans When traveling outside the United States, Faculty and Staff will have access to healthcare providers and emergency medical services through the BlueCard Worldwide® Program. View more information regarding claims processing and to search for a provider or hospital. Open Enrollment Health Insurance Open Enrollment is held between mid-October through mid-November each year with changes to be effective January 1st. Individuals wishing to add or delete dependent coverage due to a change in family status (marriage, divorce, birth of children) may do so outside of open enrollment within 30 days of the status change. Web and Mobile App Features Blue Cross Blue Shield of Alabama offers a variety of features through their web and mobile app tools. myBlue Cross and the mobile app contains a Virtual ID card feature. They also allow members to find participating providers. The “Did You Know?” video series was developed for members to build awareness of the common features and tools available on the website.