photo of the Shelby Center

Our mission is to provide support and guidance for online, traditional, technology-enhanced, and collaborative teaching. To report a general problem, request training, or ask a question, please contact the Help Desk.

Enhanced Learning Center

Enhanced Teaching and Learning Center
Shelby Center, Suite 129
301 Sparkman Drive
Huntsville, AL 35899

  • Canvas Support is available 24/7 by calling 833.519.8478 (faculty) or 844.219.5802 (students).
  • Panopto Support is available 24/7 by calling 855.765.2341.
  • Immediate classroom support (256.824.7700) is available at the following times:
    • 7:30 a.m. to 7:30 p.m. (Monday-Thursday)
    • 7:30 a.m. to 5:00 p.m. (Friday)

For all other support requests, please contact the Help Desk (; 256.824.3333) or refer to the ETLC website.


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