Get started:

  1. Complete the Application for Disability Support Services.
  2. Request relevant documentation (testing, assessment, and/or a recent letter) from your medical or mental health practitioner that confirms your disability, states how your disability impacts your education, and specifies what accommodations are being requested.  Practitioners are encouraged to send the documentation to DSS directly by email to or by fax at 256.824.5655.
  3. Call 256.824.1997 or email to schedule an intake appointment.  Intakes are available in person, by Zoom conference, or by phone call.
  4. Email your Letter of Accommodation Request Form to

Next steps:

  • Once all the above steps are complete, a Letter of Accommodation (LOA) for that specific semester will be emailed to you at your UAH email address within two business days.
  • You share copies of your Letter of Accommodation and provide them to your professors along with the LOA receipt form.
  • When you meet with your professors to discuss accommodations (we recommend doing this the first week of class or during professors' office hours), ask them to complete the Letter of Accommodation Receipt form. 


Forward the email you receive from DSS with your LOA for the semester to your professor. Add a short note introducing yourself and stating what class and section you are in.  Imbedded in the email is a Google Form LOA Receipt form.  When the professor completes it, it comes directly to DSS.

You may choose to print your LOA and LOA receipt form and give them to your professor in person.  You will then need to email the signed LOA receipt to DSS.


It is necessary to complete and submit a new Letter of Accommodation Request Form to DSS for each semester that you wish to activate your accommodations. 

Accommodations are not retroactive.  Accommodations begin only after you have shared your LOA for the current semester with your professor.

Sometimes your assigned instructor is not listed, or the assigned instructor changes between the time you request accommodations and the time classes begin.  This is okay and there is no need to complete a new LOA request form for that semester.

Temporary Impairments:

A temporary injury does not typically qualify as a disability under the 1990 American with Disabilities Act (ADA), however DSS makes every effort to accommodate temporary injuries when possible.  Examples include breaking a hand, an arm, or a leg, having emergency surgery or requiring overnight hospitalization.  Students with a temporary injury that need assistance are encouraged to complete the process to request accommodations as soon as possible.  Accommodations for a temporary injury last for the current semester, or less time as appropriate.

Emotional Support Animals:

  • Students in treatment for a psychological disability recognized in the DSM-5 or ICD-10 may apply to have an Emotional Support Animal in their on-campus residence if their provider recommends it as a part of their treatment. Read through the Emotional Support Animal Guidelines
  • The first step is to have your medical or mental health provider type a letter to DSS on their letterhead sharing your diagnosis recognized in the DSM-5 or ICD-10 along with their specific recommendation that you have an ESA as a part of your treatment to reduce your impairment(s).
  • The letter must include your provider's signature and credentials and can be emailed or faxed directly to DSS.  Once the letter has been sent, and you have submitted your application, you may schedule an intake appointment with DSS for the next steps in the process. Please note that letters and certificates purchased online will not be accepted.