Get started:

  1. Use your single sign-on to log in and complete the DSS application here.
  2. Upload relevant documentation (testing, assessment, and/or a recent letter) from your medical or mental health practitioner that confirms your disability, states how your disability impacts your education, and specifies what accommodations are being requested.  Students can upload documentation direclty on the DSS portal.  Alternatively, practitioners can send the documentation to DSS by email to or by fax at 256.824.5655.
  3. Call 256.824.1997 or email to schedule an intake appointment.  Intakes are available in person, via Zoom conference, or via phone call.
  4. You will be given a link that you use to request your accommodations each semester once you have signed up for classes.

Next steps:

  • Once all the above steps are complete, each semester you will log in to your student profile and choose which accommodations you want for each class.  This activates your accommodations for the semester.  DSS will share your Letter of Accommodation with the professors you select.  You will be copied on this correspondence.
  • While your professors will have an email listing your accommodations, they will not know who you are yet.  Make sure you introduce yourself! We encourage you to schedule a time to meet with your professors if you wish to discuss your accommodations (we recommend doing this the first week of class or during professors' office hours when possible). 


It is necessary to request accommodations for each semester that you wish to activate your accommodations. 

Accommodations are not retroactive.  Accommodations begin only after your professor has your Letter of Accommodations for the current semester.

Temporary Impairments:

A temporary injury does not typically qualify as a disability under the 1990 American with Disabilities Act (ADA), however DSS makes every effort to accommodate temporary injuries when possible.  Examples include breaking a hand, an arm, or a leg, having emergency surgery or requiring overnight hospitalization.  Students with a temporary injury that need assistance are encouraged to complete the process to request accommodations as soon as possible.  Accommodations for a temporary injury last for the current semester, or less time as appropriate.

Emotional Support Animals:

  • Students in treatment for a psychological disability recognized in the DSM-5 or ICD-10 may apply to have an Emotional Support Animal in their on-campus residence if their provider recommends it as a part of their treatment. Read through the Emotional Support Animal Guidelines
  • The first step is to have your medical or mental health provider type a letter to DSS on their letterhead sharing your diagnosis recognized in the DSM-5 or ICD-10 along with their specific recommendation that you have an ESA as a part of your treatment to reduce your impairment(s).
  • The letter must include your provider's signature and credentials and can be emailed or faxed directly to DSS.  Once the letter has been sent, and you have submitted your application, you may schedule an intake appointment with DSS for the next steps in the process. Please note that letters and certificates purchased online will not be accepted.