Lunch is included.

Conflict is an inevitable part of life and leadership. Difficult conversations, though uncomfortable, are essential. Avoiding them can harm in the long run. Learn empathetic listening, asking the right questions, understanding personalities and work styles, and effective intervention. Managed well, conflict can benefit your team and organization. This course teaches you to listen effectively, focus on specific issues, express your needs clearly, and see conflict as a growth opportunity. Practice and acquire new conflict resolution skills for better negotiation and issue resolution.

Cost: $49  |  Instructor: Jason Parks  |  In-Person, UAH Campus

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