Utility Bill Specific Assistance Programs Community Action Partnership of Huntsville / Madison & Limestone Counties, Inc. 256.851.9800 Low Income Home Energy Assistance Program (LIHEAP) - This program provides cash and financial assistance up to twice a year to low to moderate income families. The money will help them pay heating and cooling energy bills, and the goal is to help to prevent energy services from being terminated or disconnected. Assists eligible households with utility deposits and/or utility payments. Funds are paid directly to utility companies and vendors. Assistance may be received up to four times per year based on eligibility requirements. Weatherization Assistance Program - This assistance program will increase the energy efficiency of the clients homes while ensuring their health and safety. It will help reduce energy costs and alleviate the high energy expenses and burden for low-income families that qualify for weatherization. Huntsville Utilities Huntsville Utilities will work with the account holder in an effort to prevent services from being disconnected. In the event, a customer’s account becomes past due, and they are not able to pay the balance in full, an installment plan is available. This payment option allows the customer to make a partial payment towards the unpaid balance and divide the remaining amount into one to four monthly installments. Call Monday – Friday, 7:00 a.m. to 7:00 p.m. 2256.535.1200 About Your Bill How to Read my Utility Bill Project Share What are Heating & Cooling Degree Days? Smart Consumer Tips Tennessee Valley Authority TVA Energy TVA Renewable Energy TVA EnergyRight Residential TVA EnergyRight EV Department of Energy Energy Efficiency Renewable Energy (EERE) DOE 50001 Ready DOE Better Buildings College and Continued Learning Energy Star ENERGY STAR® is the government-backed symbol for energy efficiency, providing simple, credible, and unbiased information that consumers and businesses rely on to make well-informed decisions.