The Health Center accepts and bills Insurance!

We are In-Network with:

  • Blue Cross Blue Shield
  • United Healthcare
  • Tricare ("Certified Non Network Providers")
  • Alabama Medicaid*
  • Medicare

*We cannot file/bill out-of-state (non-Alabama) Medicaid but can see you as Self-pay.

We can file other insurances as a courtesy to you but we may be Out-Of-Network for your plan, which means your insurance may:

  • Pay a percentage, or
  • Apply charges towards your deductible, or
  • Not cover/pay at all

You can always choose to be Self-pay, in which you can receive Self-pay discount rates. We can provide estimates per your request.

UAH offers a great Student Health Insurance Plan through Blue Cross Blue Shield.

Visit the website if you are interested, there are many FAQs and other eligibility Information.

Billing

After your visit and the claim has been processed by your insurance, they will notify us of any remaining balance due to one or more of these reasons:

  • Services that are not covered (e.g. out-of-network)
  • Charges toward your deductible
  • Copay amount
  • Co-insurance amount

We will send a secure message on the portal to students (with a balance of over $53*) and employees regarding the amount owed.

*Students who have a balance under $53.00 will be automatically transferred to their student account.

Ways to Pay

Student

Students are able to pay their clinic balance with credit card, HSA/FSA card, or have the balance transferred to their student account (Bursar).  Any amount under $53.00 will automatically transferred to their student account.

Online: Make a Payment Online

Pay by phone: 256.824.5495

In-person: Wilson Hall, 3rd floor, room 325 (Student Health Center)

To have your balance sent to your student account to be paid online with Bursar's Office, please send us a secure message to let us know.

*Please note, your balance will automatically be sent to to your student account if we don't receive a response regarding your balance within two business days.

Employee

Faculty/Staff are able to pay their clinic balance with credit card, HSA/FSA card, or by payroll deduction.

Online: Make a Payment Online

Pay by phone: 256.824.5495 (preferred hours are M-F 8am-11:30am, 1pm-4pm)

In-person: Wilson Hall, 3rd floor, room 327 (Faculty and Staff Health Clinic)

(One-time) Payroll Deduction: Make a one-time payroll deduction.

NEW- Standing Payroll Deduction: Enroll in Standing Payroll Deduction.

Terms to Know

Terms to understand when it comes to health insurance and billing:

Copay: is a set amount you may pay each time you see a provider or get a prescription filled.  Your plan may or may not need to meet the deductible to have a copay.

Co-insurance: is the share of costs, either a percentage or set amount, that you pay for covered health care or prescription drugs. You need to meet your deductible before co-insurance applies.

Deductible: is a set dollar amount you pay in full for your care before your health plan starts to pay. Deductibles reset yearly, typically on January 1st with some exceptions. For example, the UAH Student Health Insurance Plan deductible resets on August 1st.

Provider: a medical provider is any individual, healthcare professional, or entity (hospital or clinic) licensed or authorized to provide healthcare services. Examples: doctors (MD, DO), nurse practitioners (NP), physician assistants (PA), therapists, clinics, etc.

In-network: In-network care is given by a provider who is contracted by your health insurance plan to provide services at discounted rates. 

Out-of-network: Out-of-network care is given by a provider who isn't contracted by your health insurance plan. This means if your plan does not cover Out-Of-Network services- they may deny payment, or you may have to pay a higher portion of those services than if you went to an In-Network provider.