Student Health Insurance Plan

Open enrollment is active 2 weeks prior to each Fall and Spring term for all eligible students:

• Domestic Undergraduate Students enrolled in six or more semester hours and Domestic Graduate Students not on assistantship enrolled in three or more semester hours are eligible to enroll in this insurance plan on a voluntary basis. Exceptions may be given for students in a registered experiential learning opportunity. All students eligible to enroll should live locally and not be in a fully online program.
• Graduate students on assistantship may choose to opt in to this plan and will subsequently be enrolled by their departments. They should not enroll themselves.
• All international students are automatically enrolled in this insurance plan at registration. J1 Scholars are required to provide proof of comparable insurance or purchase this insurance plan. International students should not enroll themselves.
• Eligible students who do enroll may also insure their dependents. Eligible dependents are the student’s legal spouse and dependent children under 26 years of age. Eligible students are responsible for enrolling their dependents.

Academic HealthPlans (AHP) is the administrator that manages enrollment for BCBS. Please be on the lookout for emails from Academic HealthPlans to access your account to review the plan or enroll.

Frequently Asked Questions

• Is the University Sponsored Student Health Insurance Plan (SHIP) required for all students?

  No, the SHIP is optional for domestic students. There is no need to fill out a waiver.

  * All international students are automatically enrolled in this insurance plan at registration. J1 exchange visitors are required to provide proof of comparable insurance or purchase this insurance plan.

• Who is Academic HealthPlans (AHP)?

  Academic HealthPlans (AHP) is the administrator that manages enrollment for the BCBS Student Health Insurance Plan. Students should be on the lookout for emails from Academic HealthPlans for communication regarding how to access your account, to review the plan, or enroll. You may also visit https://uah.myahpcare.com/.

• Can I purchase the health insurance coverage for the full academic year?

  Coverage must be purchased for one semester at a time, but spring and summer are purchased together. See open enrollment dates.

• What if I start my classes at UAH in the summer?

  There is an option to purchase summer health insurance coverage.

• How do I enroll my spouse or dependents?

  Once you log-in to your AHP account there will be an option for "I want to enroll" button to add a plan for a dependent.

• How do I get my insurance card?

  Once you enroll and pay for coverage, AHP will send your information to BCBS for enrollment. You will get email confirmation from AHP when your coverage is active. You will also get a welcome email from BCBS with instructions on how to log-in to your BCBS account and obtain an electronic ID card. Be sure to use your A-number for your student ID.

• Who is eligible to receive care?

  https://uah.myahpcare.com/benefits lists the Plan Highlight Flyer, the Plan Matrix and Benefit Booklet along with other available services.

• Can I purchase dental and/or vision insurance?

  dental and/or vision coverage options are available at https://uah.myahpcare.com/products.

• I am a student athlete and need health insurance coverage. What do I need to do?

  Because the Student Health Insurance Plan excludes care related to school sports injuries, you should discuss your needs with the athletics department. Contact Jen Cole jrc0034@uah.edu or Noelle Bogart nkb0007@uah.edu for assistance finding a plan that is right for you.

• I need help with my AHP account. Whom do I contact?

  Get online help from the AHP team https://help.ahpcare.com/. There is a search bar and chat feature available. Or, you can call AHP’s customer service line toll free: (855) 477-4138.

• I have other questions regarding my current BCBS insurance plan. Whom do I contact?

  If you are already enrolled in the BCBS plan and have questions or issues related to claims, ID cards, benefits, pre-authorization, or coverages, please contact Blue Cross and Blue Shield of Alabama at (866) 346-4585.

• I have other questions regarding enrollment in the Student Health Insurance Plan. Whom do I contact?

  If you are an International Student or a Graduate Student on Assistantship (GA, GRA, GTA) contact gradstudent@uah.edu If you are a Domestic Undergraduate or Graduate Student, contact insurance@uah.edu

• I have medical or billing questions regarding the Student Health Center. Whom do I contact?

  If you visited the On-Campus Student Health Center(SHC) and have questions about your billing/insurance information, contact insurance@uah.edu or you can send a secure message to the SHC’s billing coordinator through your Charger Health Portal at uahportal.pointnclick.com.
  If you have health related questions for the clinic nurse, log-on to your Charger Health Portal at uahportal.pointnclick.com to send a secure message to the nurse.