UAH directs vendors to email invoices to accountspayable@uah.edu. If you received an invoice via email or USPS directly, you must forward a copy to the accounts payable email for payment processing.
An invoice should be dated, have an invoice number, and include the vendor’s name and address and if applicable, a purchase order number. It should have a due date and itemized descriptions for services and/or goods, and amounts that are clearly stated.
The University does not encourage the purchase and distributions of gift cards to individuals. However, A separate policy governs research participants payments. For guidance, you may review the Guidelines for Awards and Prizes policy.
Standard payments take about 5 to 10 business days from the date the invoice was received in accounts payable. However, payments may be delayed due to missing invoice information or new remittance address or banking details. If a review of your accounts reveals unpaid commitments, and it’s been more than 10 business days, email accountspayable@uah.edufor assistance.
Checks and ACH payments are processed twice each week on Tuesday and Thursday. In the event that a scheduled check run falls on a holiday, Accounts Payable will not process payments until the next scheduled day.
Your direct deposit is transmitted to the University’s bank on the first business day after the date listed on your email notification. The University’s bank in turn, transmits the direct deposit to your bank. Procedures may differ from bank to bank and could take one or more days to post to your account.
If more than 3 business days have elapsed and your funds have not been deposited in your bank account, contact accountspayablle@uah.edu for further assistance.