Management

Operations Systems Management
(Previously Production and Support Management)

The measure of effective supply chain management is meeting customer needs in terms of cost and availability. Address how the transformation of materials or services meets the needs of customers. Examine the role of developing alliances with primary supply chain members and carriers to meet customer requirements. Recognize that reduced delivered cost to the customer is key. Explore how to reach the objective to develop a seamless process from supplier to organization and then on to its various customer segments.

    Topics Include:
  • Best practices
  • Making vs.buying
  • Configuration management and control/quality systems
  • Process selection
  • Metrics

Available Sessions