Management

Survey Design and Analysis

More organizations are collecting their own information through surveys to aid in their decision-making process. Knowing how to design and analyze survey data is a valuable skill that will enable researchers, managers, HR professionals, and non-profits to excel at information gathering and decision making.

This hands-on course will prove invaluable for anyone responsible for or conducting a survey research program, whether the focus is customer satisfaction, employee satisfaction, customer product needs, or any other area where survey research is appropriate. The course provides participants the background, knowledge, tools, and critical thinking skills to build and conduct a successful survey program from start to finish. For organizations that are considering outsourcing the surveying effort, the course will provide helpful information for being a successful partner in the surveying process.

    Topics Include:
  • Overview of Survey Design
  • Types of Surveys
  • Questionnaire Design
  • Survey Administration
  • Data Preparation
  • Descriptive Statistics
  • Presentation of Results
  • Report Management

Available Sessions
Course not available for public enrollment at this time.
To schedule for your organization, contact Customized Training