Web Time Entry FAQs
What is my login and pin number?
Your A number (Banner ID) is your login to Banner Self Service and your pin number is an 8-15 character, alpha-numeric password. Upon your first login, this pin number will be a default password set up for you and should be the capitalized first initial of your first name, capitalized first initial of your last name followed by your six digit birthday (i.e. DC060170). Note that your initials MUST be capitalized. If this does not work, try your capitalized initials and the last six digits of your A#. Upon the first login, you will be prompted to change this to a password more memorable to you. You may also be asked to answer some simple security questions.
I have put in an incorrect pin number and Banner has locked me out. What should I do?
Please contact Karen Smith, our web time entry contact, at 256-824-2267. She will help you to reset your pin number.
After logging into Self Service, I received an error that says my records cannot be processed at this time. Who should I contact?
Please contact, Karen Smith, our web time entry contact, at 256-824-2267. There could have been a change in your or your approver's position that is affecting your records OR it could be that your information has not yet been entered into Banner in Human Resources.
I can't see the timesheets of the students of On-Call employees that work for me to be able to approve them. What should I do?
Please be sure to also choose the option to view your student and on-call employees under the SB payroll. They are separate from the BW payroll option. For further details, click here. If this doesn't help, call Karen at 256-824-2267.
I didn't use any leave this pay period and when I submitted my timesheet I got an error that said, "Warning No Hours Entered." What does this mean?
This error can be ignored if you truly did not have any leave time to report as an exempt employee. This error can be avoided by clicking on one of the days of the timesheet on any row and placing a 0 in the field. This will not take any hours from your leave balance and should keep you from getting the error.
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