pdsolutions leadership conflictresolution

Conflict Resolution for Leaders

Conflict is inevitable in life and leadership. It is natural to avoid uncomfortable situations but avoiding these situations can be harmful long-term. By listening empathetically, asking the right questions, learning the different personalities and work styles involved, and ascertaining the appropriate methods of intervention, a well-managed conflict can have a positive effect on your team and your organization. In this course, learn new conflict resolution skills that improve your ability to negotiate and resolve issues with others.

What you will learn:

  • Learn how to earn trust and respect.
  • Understand how to listen effectively.
  • Hone skills to express your own needs clearly.
  • Pinpoint areas of disagreement.
  • Identify common approaches to conflict.
  • Discover the seven sources of conflict.
  • Learn best practices for conflict prevention.

What participants say:

"Excellent presenter. I have taken six leadership courses and Mr. Parks was outstanding. I will purposely seek out other courses he teaches."

"Mr. Parks referenced a lot of material to support topics. He was very upbeat and held the attention of the class."

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Questions?

256.824.4430

PDSolutions@uah.edu

Meet Your Instructor: Jason Parks

pdsolutions jasonparks

Jason Parks is known for his visionary leadership and his heart to impact the Tennessee Valley and the world. His authenticity and his ability to communicate in a humorous, dynamic, and practical manner transforms professional training into a fun and interactive learning experience, providing knowledge you will benefit from for years to come.

He has 20 years’ experience in corporate communications, speaking, leadership training, health care administration, and non-profit management. He has provided professional development to many organizations including GE, Federal Mogul, CSFCO, Morgan County Department of Education, JF Drake Community & Technical College. He has also spoken at The White House and the U.S. House of Representatives.

Jason is currently the pastor of Refuge Church and Church at My House and has served on several non-profit boards including the Downtown Rescue Mission and UCP of the Tennessee Valley. He was awarded the Governor’s Medal of Honor for his service to Alabama’s senior citizens.

Education and Certifications:

B.S. in Communication Arts from the University of North Alabama, MBA from Liberty University, Master of Divinity from Rockbridge Seminary, Board-Certified Pastoral Counselor, Board-Certified Mental Health Coach, Certified Addictions and Recovery Specialist, Advanced Certified in Human Behavior.