Phone and Email Support

PDSolutions online learning course on a mobile device

Monday-Friday, 8am-5pm (Central):

After hours and weekends, response within 24 hours:

  • Email
    Include your name, course, issue you are having, and a phone number where you may be reached.

Not available on University holidays

Computer Information and Requirements

  • Operating System Requirements:
    • Microsoft: Windows XP or higher
    • Mac: OS 10.4.8+ (Intel-based) (PPC based NOT supported)
  • Processor: 1.8 GHz minimum
  • Memory: 512 MB minimum
  • Wireless Network Card OR Wired Networking Card: Needed to access the internet. Minimum requirement = 10 Mbps min. (*Recommended: 100 Mbps down streaming/10 Mbps upstreaming)
  • Supported Browsers (latest two versions): Internet Explorer, Firefox, Chrome, Safari
  • Flash (latest two versions)
  • Adobe Reader 11 or newer (free download)
Mobile Device Information and Requirements
  • Operating Systems:
    • Google Android
    • Apple iOS
    • Windows
  • Data connection: Wi-Fi or cell, 3G minimum, is required.
Virtual Course Requirements
  • Camera, Microphone, & Speakers: To fully participate in the course, we strongly recommend a camera, microphone, and speakers


Further questions? Please contact Terrie Shull at 256.824.6940 or email