Information Technology

A+ Certification Exam Prep

Today's IT professionals face an ever expanding variety of issues. CompTia's A+ Certification fulfills a basic requirement for most technical support and IT administrative positions. On completion of this course, you will understand the fundamental concepts of installation, configuration and maintenance of PCs, devices and related hardware/software. Learn to assemble components based on customer requirements. Apply troubleshooting skills to properly and safely diagnose, resolve and document common issues, and provide appropriate customer service. Validate your knowledge to perform effectively as a technician. The course helps you prepare for CompTIA's A+ Certification Exam 220-901/902 which applies to DoD 8570 Information Assurance Technical (IAT) Level I. Go to for complete certification information.

    What You Will Learn:
  • CPU, RAM, power supply and PC components
  • Hard drive, printer, and card installation, configuration and troubleshooting
  • Managing input devices and removable media
  • Operating system installation, upgrades, and troubleshooting
  • Troubleshooting common PC and device issues
  • Wired/wireless network installation and configuration
  • Mobile device support
  • Basic PC, device, and network security
  • Cloud and virtualization technologies
  • Safety and environmental issues

Basic understanding of information technology and/or 6 to 12 months of hands-on experience in the IT field.

Available Sessions