Technical Support

Technical Support

Phone and Email Support

Monday-Friday, 8am to 5pm (Central time):

After hours and weekends, response within 24 hours:

  • Email
    Include your name, course, issue you are having, and a phone number where you may be reached.

Not available on University holidays

Technical Requirements

Minimum System Requirements:
  • PC with MS Windows operating system or Mac OS X
  • Windows compatible sound card and speakers
  • MS Windows Media Player 9.0 or higher
  • Internet Explorer is the preferred web browser
  • Microsoft's Silverlight Plug-In.

For requirements contact Terrie Pierce or phone 256.824.6940 or 800.448.4031.