Technical Support

Phone and Email Support

Monday-Friday, 8am-5pm (Central):

After hours and weekends, response within 24 hours:
  • Email coordinators@uah.edu
    Include your name, course, issue you are having, and a phone number where you may be reached.
Not available on University holidays

Computer Information and Requirements
  • Operating System Requirements:
    • Microsoft: Windows XP or higher
    • Mac: OS 10.4.8+ (Intel-based) (PPC based NOT supported)
  • Processor: 1.8 GHz minimum
  • Memory: 512 MB minimum
  • Network Bandwidth: 500 Kbps minimum
  • Applications: Microsoft Silverlight 5.0+
  • Supported Browsers: Internet Explorer 8+, Firefox, Chrome, Safari
Mobile Device Information and Requirements
  • Operating Systems:
    • Google Android
    • Apple iOS
    • Windows
    • Blackberry
  • Data connection: Wi-Fi or cell, 3G minimum, is required.

Further questions? Please contact Terrie Pierce at 256.824.6940 or email coordinators@uah.edu.