All campus community members should have two IDs: Charger ID and A-Number Charger ID Your Charger ID is your primary login ID and serves as the base of your official uah.edu email address. Typically the format consists of your initials followed by a 4 digit sequence number (e.g., 0001). Your Charger ID is used to access Wi-Fi and sign into Banner, Canvas, myUAH, Cisco NAC, Google Apps, and other services around campus. Authentication to many of these services is managed via our Single-Sign-On (SSO) technology. Learn more about SSO. Can't remember your default Charger ID and/or password? Your Charger ID is the first part of your official UAH email address (characters left of the @ sign). Your default password can be retrieved by contacting the OIT Help Desk at 256.824.3333. You can also use the OIT User Services Portal to reset your password or recover your Charger ID by using your A-Number and PIN. Find out more about OIT User Services Portal. A-Number Your A-Number is provided to you in a letter from the university when you enroll. It is used by various offices around campus. You may be asked for it in order to access your personal records or for security purposes. Can't remember your default A-Number and/or PIN? If you cannot remember your A-Number, you will need to contact the OIT Help Desk at 256.824.3333 or Charger Central at 256.824.7777. If you have forgotten your PIN, would like to change your PIN, or want to reset your PIN to the default, follow the steps found on the Banner Password Reset page. New to UAH? Don't know your Charger ID? Your A-Number will be provided to you in a letter from the university. It will include a special PIN as well. Once you have obtained your A-Number and PIN in the mail, you will need to follow the steps below to access your Charger ID. Go to the OIT User Services Portal. At the bottom half of the screen, enter your A-Number beginning with "A" and then enter the PIN you were given. Click Find my Charger ID. Your Charger ID will appear in the box at the top of the page called "Charger ID." If you encounter any problems, please contact the OIT Help Desk at 256.824.3333 or firstname.lastname@example.org.