Getting Started For New Students

This section is designed to bring together IT related information and resources for new students at UAH. We want to hear your ideas and suggestions of what should be on this page. Please email us with your feedback.

1. Get to know the UAH Technology Policies


2. Learn about your Campus IDs

3. Accounts


You will use your Charger ID to log into this account. Students use Banner (Self-Service).

Google Apps

Google Applications for Education is used for your official UAH email account. UAH students are provided with a gmail account and also have access to other useful applications, such as Calendar and Documents. You will log in to Google Apps using your Charger ID at or using you official email address ( at

-Find out about your Official UAH Email Address.

-Find out how to configure an account forward.

-Visit the UAH Google Apps Learning Center.


Canvas is a tool used by many professor to administer quizzes, assign homework, and communicate with students. To log into Canvas, you will use your Charger ID.


myUAH is a portal site that contains links to helpful information, as well as direct links to all your UAH accounts. Once you have signed into myUAH using your Charger ID, you will have access to Banner and Angel.

4. Password Management

OIT User Services Portal

This tool allows you to change your Charger ID password and manage your Google Apps account.

-Find out more about OIT User Services Portal

Banner (Self-Service) Password Reset

This page will explain how to manage your Banner account.

5. Will you be purchasing a new computer?

6. Anti-Virus Software

Students who will be using a computer or laptop from home should download the latest anti-virus software. This will be required to access Internet on the UAH campus. 

7. ResNet

Students who will be living on campus will be able to access the Internet with a ResNet connection.

8. Wireless

9. Help Desk

The OIT Help Desk provides technical assistance for the UAH community.