UAH

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Basics/Overview

There are three ways to print to our main library printers:

  1. The computers in the Info Arcade (see our guide on printing for more information).
  2. Our wireless printing account with http://www.printeron.net/uah/salmon
  3. Emailing uah-library@printspots.com (for black and white printing) or uah-library-color@printspots.com (for color printing).

 

Each of these methods will be explained in more detail, below. Some important notes to start. No matter which method you use, the price of printing per page is

  • Black & White: $0.10
  • Color: $0.30

You are charged by the printer to which you send the document. This means if you send a grayscale document to the color printer, you will sill be charged $0.30 a page. 

Also, you use the FLEX Account accessed via their Charger Cards for payment. Public Users use their assigned Guest Pass for payment. This money has to be on the account before the print job can be released. If you need to place money on the account,  you may add money via cash only here in the library through a VTS machine located near the photocopier. If you need cash, there is an ATM near it.  Students may also go through the bursar's office if they need to add money to their FLEX through some other means.

 

Printing through the Info Arcade

See the Printing tab on the Info Arcade Guide for more information

Computers in the Info Arcade [the computer lab on the first floor of the library, past the lobby] have direct access to the printers. When you send a document to the printer, choose the printer you would like. LIB BW PRT1 and LIB BW PRT2 are the black and white printers and cost $0.10 a page. LIB Color PRT1 and LIB Color PRT2 are the color printers and cost $0.30 a page. Which printer you choose determines the cost. After you choose a printer and hit the print button, a box will pop up that will ask you to enter your "User ID". You can enter your A-# or Guest-# here. Then it will confirm your print costs. Click "Ok" and it will give you a final confirmation window. If you have not gotten the cost confirmation screen, then the printer has not received your document.

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Whatever you enter, when you go the print terminal you will enter it again. Do not simply swipe your card. The number on the back of the card does not automatically match up with your A-# and so it will return "No Jobs Found'. 

Chose the files you want to print (or select all) and then hit the print button. Choose to pay through the top option, and then swipe your card. 

 

Using our Wireless Printing Option

You can also print through The Wireless/Online option. Access it by the button near the top of this page or through this link: http://www.printeron.net/uah/salmon. This is available through anywhere you can access that link and does not have to be submitted on campus. Upon clicking either of those, you will see a screen that has, among others, these options:

 printfields

Choose if you want the print job to be black and white or color (as above, this choice determines if it is $0.10 a page or $0.30 a page), enter your email address, and then browse for the file you wish to print or enter a URL you wish to have printed. Then click the print button...

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...and you should get a confirmation email when your print job is ready. Then go to the Info Arcade and enter your email address as your user name, and follow the steps above to finish printing. You choose the jobs you want, click to release them, and then pay with your Charger Card. 

You can see a complete list of supported file types here: http://www.printeron.net/system/printspot/interface/file_formats.pdf. You will not be charged for the documents until you swipe your card to release them at the print terminal.

Important note: Print jobs will expire twenty-four hours after being sent in. 

 

Emailing Print Jobs

Rather than use the web-interface, above, you can also email one of the following addresses depending on what type of job you wish to print.

You can either send the content you wish to print as the body of the email, or as an attachment. However, if you send it as an attachment, note that it will generate two print jobs, one for the email itself and one for the attached file [more if you have multiple attached files].

 

Troubleshooting and FAQ

When I try to access the print terminal in the Info Arcade, it says "No Jobs Found". Make sure you using the correct ID. If you emailed the documents, or used the Wireless Printing option, then you will need to type in the email address exactly as you submitted the job. If you sent it from within the Info Arcade, be sure to use the correct information as sent from the computer. Do not swipe your Charger/Guest Card to access the print terminal, instead type the information manually.

I tried submitting an article to print but all I got was a blank page (or a page with info about the article or just the first page of the article). The best way to do handle printing stuff from behind our proxy-server (pretty much all of our electronic resources you would have to sign into to access off campus) is to download the article (or use something like Chrome's print-to-pdf option) and then submit that. The wireless printing will have mixed results with getting through to the article you want, and some are embedded inside of other pages.

I want to print in black and white but it is charging me $0.30 a page. It charges based on the printer chosen. If it is charging $0.30 a page, then you have sent it to the color printer. There is no way to change this at the terminal. Instead, resend the job.

Can I pay for the job with cash/credit/debit? No. Only the FLEX account is accepted in the Info Arcade. However, there is a way to put cash on your card here at the Salmon Library, and you can withdraw cash from an ATM located here on the first floor.

I emailed in a document for a class, but when I got to the library there showed two documents and one was mostly a blank page. When you submit a job through email, it will print the email and the attached file. You do not have to release the printing of the email on the terminal. Instead, choose only the attached file.