All campus community members should have two IDs:
This is your primary campus ID and serves as the base of your official uah.edu email. Typically the format consists of your initials followed by a 4 digit sequence number (e.g., 0001). Your Charger ID is used to sign into ChargerNet, Cisco NAC, Wireless, ANGEL, and Google Apps.
Can't remember your default Charger ID and/or password?
You Charger ID is the first part of your official UAH email address (characters left of the @ sign). If you have been using an email alias, and you can't remember your actual e-mail address, you can locate your Charger ID by logging in to Banner. Your Charger ID is listed under your Banner ID on the Main Menu.
Your default password can be retrieved by contacting the TAG Help Desk at 256-824-3333.
You can also use the ITS User Services Portal to reset your password or recover your Charger ID by using your Banner ID/A# and PIN. Find out more about ITS User Services Portal.
This is used to sign into Self-Service Banner or SSB.
You will be required to reset your PIN upon initial sign-in and at other times, periodically, for security purposes.
Can't remember your default Banner ID/A# and/or PIN?
If you cannot remember your A#, you will need to contact TAG at 256-824-3333 or Charger Central at 256-824-7777.
If you have forgotten your PIN, would like to change your PIN, or want to reset your PIN to the default, follow the steps found on the Banner Password Reset page.
Your A#, also called your Banner ID, will be provided to you in a letter from the University. It will include a special PIN number as well. Once you have obtained your A# and PIN in the mail, you will need to follow the steps below to access your Charger ID.
1. Go to the ITS User Services Portal.
2. Enter your Banner ID (A#) beginning with "A" and then enter the PIN you were given. Click Find my Charger ID.
3. Your Charger ID will appear in the box at the top of the page called "Charger (LDAP) ID."
If you encounter any problems, please contact TAG at 256-824-3333 or firstname.lastname@example.org.
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