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DL Student Help & Support


New & Remote DL Students

New to UA Huntsville? Never been to campus? Take a look at the UAH Virtual Tour.


MEDIASITE

Logging into your DL Content/Lectures on Mediasite

Online Distance Learning video content can be accessed through the Log In Quick Link on the homepage of the DL website; you may also log in HERE.

Your username is the prefix for your UAH-assigned email, called ChargerMail. For example, if your name is jjones@uah.edu then "jjones" is your username. Your password is your A# with the "A" in uppercase (i.e. A12345678). The A# is your individual student ID that is assigned and used by UAH.

Access to Content

Your account for accessing the online course lecture system will be created after you are registered for classes through the DL office. The accounts are normally created within 48 hours after you have been registered. Students selecting access to "CD's" on their DL registration form will be able to review content online, as well as on CD; students who select "Internet only" will only have access to the captured lectures through streaming online from Mediasite. Content remains available throughout the semester that students are registered for class; students do not have access through the Internet upon the end of the academic term in which they are registered.

If you have problems figuring out what your username should be or cannot get logged in to the Mediasite Lecture Server, please contact the DL Student HelpLine at (256) 824-6563 or DLHomework@eng.uah.edu and we will be glad to assist you. We are available between 8:30 a.m. and 5:00 p.m. M-F. If you have any problems with the course delivery website, please let us know. We have also recently created a DL @ UAH group on Facebook--please join us!


ANGEL

Angel is the course management system used by the UAHuntsville Campus. Many of our DL faculty members may use this system to post syllabi, collect assignments, and distribute documents, among other uses. If you need assistance with use of this system with your DL classes, please contact the Technical Assistance Group (TAG):

  • Phone:               (256) 824-3333        
  • Email:                tag@uah.edu

 


UAH EMAIL/CHARGERMAIL

For assistance with UAH campus-wide email, ChargerMail, see this link:

http://www.uah.edu/tag/chargermail.html



DISTANCE LEARNING LIBRARY ASSISTANCE

DL students have full access to the UA Huntsville M. Louis Salmon Library. For additional support for DL students through our library, please select the following link:

DL Student Library Support

 


DISTANCE LEARNING STUDENT FAQ'S

Please check back--coming soon!

 

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