FAQs

Q: What is a nurse practitioner?

A: A nurse practitioner is an advanced practice registered nurse. NPs are required to complete a curriculum beyond that of a traditional registered nurse. As a result, they are qualified to diagnose medical problems, order treatments, prescribe medications, and make referrals for a wide range of acute and chronic medical conditions.

Q: Why don’t I just go to my regular doctor?

A: The FSC offers a convenient, affordable approach to basic health care – rather than the long wait and high co-pay you’ll find at most doctor’s offices. But we are not here to replace your regular doctor. We simply provide basic preventative care and sick visits that involve a quick diagnosis and treatment as a benefit to UAH’s faculty and staff.

Q: How much will a visit cost me?

A: The charge for an office visit is a flat $5 fee. There is no charge for venipuncture, but all lab work is sent to LabCorp, who bills your insurance provider depending on the tests needed.

Q: What if I need an X-ray?

A: The FSC can provide you with an order for services such as X-rays, MRIs, CT scans, etc. Those will then be billed by the facility to your insurance provider when you receive the service.

Q: How do I get my results?

A: Results are sent to both the FSC and your regular doctor for review. FSC will follow up with you; however, we recommend that you also follow up with your regular doctor should further treatment be needed.

Q: What if I have a worker’s comp claim?

A: Worker’s comp claims are filed through UAH’s Office of Counsel and not through the FSC. Please visit uah.edu/legal for more information.

Q: Is my information private? Will my supervisor know if I visit the clinic?

A: The FSC is bound to the same privacy laws as your regular doctor. All records are confidential and are not available online. No one, not even your supervisor, can see your chart without your permission.

TIP:If you have an order from your doctor for lab work, you can save time by getting it done at the FSC rather than going to a lab!