Telecommunications - Basic Voice Mail Instructions
Basic Voice Mail Instructions
|To Access Voice Mail||On campus: Dial 2000.
Off campus: Dial 824-2000.
|Mailbox Number||Same as your extension:
For example, if your phone number is 824-7551, then your mailbox number is 7551.
|To Change Password||Press 8* and follow prompts.|
|Message Indicator||A broken dial tone (on single line phone) or a flashing LED on digital phones.|
|To Play Messages||Press 2.|
|To Delete a Message||Press 76.
To help preserve system integrity and storage capability, delete your message immediately after listening to them.
|To Log off the System||Press 83.
Do not just hang up. (However, if you are unable to use 83, then is will be necessary to just hang up the receiver.)
|To Record Greetings||Press 8*. After the prompt, press 2.
Press 1 for external greeting or 2 for internal greeting.
Press 5 to start recording your message.
Press # to end the recording.
A suggested greeting is: "Hello, this is John Smith. I'm either away from my desk or on the phone right now. At the tone, please leave a message." If you are on the phone and receive another call, the call will "hunt" to your voice mail. (You do not have call waiting.)
|Read Message Retention||Set to 5 days.
After you have listened to a message, if you do not delete it yourself, after 5 days the system will delete it for you.
Note: If you delete a message and log off the voice mail system, the message cannot be "regenerated."
Voice Mail with No Password?
Tired of entering your mailbox and password every time you retrieve a voice mail message? Send us your request for the Auto-Logon feature. With this feature you do not have to enter your voice mailbox number and password every time you access voice mail from your office phone.
The Auto-Logon feature carries no installation or additional monthly fee.
If you would like these features, email Mary Jane at firstname.lastname@example.org. Remember to include the four-digit extension number to be upgraded.
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