Scheduled Downtime
 This page last updated:  09/29/2008 10:20 AM

SCHEDULED DOWNTIME / CURRENT SYSTEM STATUS

Although we strive to keep our campus systems accessible as much as possible, occasionally, they must be taken down for periodic maintenance.  Whenever possible, we will include any scheduled or unscheduled downtime information here on this web page.  This page will change often, so be sure to visit it often.

Campus
Email
System		 Campus
Web
Server		 Banner Self-Service for Faculty, Advisors and Staff Employees Campus Netscape Calendar Server ResNET
(UAH Housing Network)		 Campus Network including: Wireless, Internet I and Internet II

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View log of Unscheduled Downtime

   

Campus Email System (email.uah.edu) / UAH WebMail (webmail.uah.edu) 

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System fully operational, no special maintenance is scheduled at this time.
   

Campus Web Server (info.uah.edu)

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System fully operational, no special maintenance is scheduled at this time.
   
Banner Self-Service for Faculty, Advisors and Staff Employees (register.uah.edu)

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System fully operational, no special maintenance is scheduled at this time.

PLEASE NOTE:  The Bravo System as well as Student Web and Faculty Web are unavailable for access for two hour period of time each day.  The downtime will take place sometime between the hours of 9:00pm and 12:00am CST.  During this time, we will be performing maintenance and end-of-day processing.  The system will be returned to normal operation after these processes are complete.  Please keep this schedule in mind if you anticipate accessing the Bravo System in the evenings.
   

Campus Calendar Server (calendar.uah.edu)

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System fully operational, no special maintenance is scheduled at this time.

ResNET (UAH Housing Network)

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System fully operational, other than daily maintenance no special maintenance is scheduled at this time.
   

Campus Network Including: Internet I, Internet 2 and Campus Network

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System fully operational, no special maintenance is scheduled at this time.

Legend

 Green

  • Status Normal No Special Maintenance Requiring Downtime Scheduled.

  • Reports of outages should be reported by phone to the CNS Help Desk (during university business hours) 256-824-2639.

 Yellow

  • Maintenance Schedule Requiring Downtime is scheduled soon or is in process.  Some disruption of service can be expected.

  • Whenever possible we will list the precise downtime in the table listed above.

  • Reports of outages should be reported by phone to the CNS Help Desk (during university business hours) 256-824-2639.

 Red

  • System or Service Down.  

  • Maintenance Schedule requiring downtime in effect or we are experiencing an unexpected system failure.

  • In most cases, we are aware of the problem and are working to correct it.

  • Reports of outages should be reported by phone to the CNS Help Desk (during university business hours) 256-824-2639.

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Log of Unscheduled Downtime

06/04/08 08:00am- We had a problem with one of our primary concentrators and experienced a total outage of Internet1 and Internet2 traffic.  Service was restored at 9:40am today. 

02/05/08 6:00pm - We experienced a brief, but total, outage of our off campus Internet connection.  This was due to a minor hardware problems coupled with an outage that affected most Internet in the South East US.  The problem was quickly resolved and service returned to normal. 

11/14/07 2:00pm - Earlier today we started receiving calls from off campus users noting problems connecting to various campus web sites.  Symptoms being that sites such as ChargerMail, the UAH Home page, ClassWeb.uah.edu are unreachable or simply didn’t respond.  Our Network Services team was able to resolve this problem with our up-stream Internet providers and service has returned to normal. 

11/14/07 8:00am - Earlier today we started receiving calls from off campus users noting problems connecting to various campus web sites.  Symptoms being that sites such as ChargerMail, the UAH Home page, ClassWeb.uah.edu are unreachable or simply don’t respond.  Our Network Services team is currently working this problem with some of our Internet providers and hope to have the problem resolved soon.

10/25/07 9:00am - This morning we experienced a brief outage to Cramer Hall.  This was to reset a component that showed signs of a problem that was temporary in nature.  Outage was less than one minute. 

09/25/07 2:37pm - Banner is back up and running normally.

09/25/07 8:00am -  As you undoubtedly noticed, Banner was down all day Monday. A hard drive in the application server (hotel.uah.edu) failed, leaving INB down (self-serve was not affected). We have managed to restore the software onto another server while awaiting a replacement drive from Sun, but Banner might be very slow. There might be some network tuning we can do to make it a little better, but it may still be slower than normal. We do apologize for the inconvenience.

09/18/07 6:00am-8:00am - We will be conducting some upgrades to the systems that support authentication