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Accounting & Financial Reporting

Banner Frequently Asked Questions & Answers



  • Banner Terminology
    • Fund - a 5 digit code that replaces the FRS general ledger (map code) account number; required on all transactions. When entering requisitions, the end user should never enter or change a fund code; it will default in from the index code. When querying budgets, the fund code will default in from the organization code.

    • Organization- also called ORG code; a 6-digit code that replaces the FRS subsidiary ledger account number; required on all revenue and expense transactions. When entering requisitions, the end user should never enter or change an organization code; it will default in from the index code

    • Program - a 2-digit code that is used strictly for financial statement purposes; required on all revenue and expense transactions. When entering requisitions, the end user should never enter or change a program code; it will default in from the index code. When querying budgets, the program code will default in from the organization code.

    • Account - a 4-digit code that replaces the FRS subcode; required on all transactions

    • SSB - Self-Service Banner


  • Where do I change my name?

  • After logging into SSB, click on Personal Information and then click on Name Change Information. The proper procedures for faculty, staff, and students are listed there.

  • What subcodes do I use?

  • In Banner, these are called Account Codes. Click here to go to the FRS to Banner Crosswalk information page.

  • I forgot my PIN. What should I do?

  • Click on the 'Forgot PIN' button and answer the hint question that you should have set up. If you answer correctly, you will be given the chance to create a new PIN.

  • I should have query access to Banner and I don't. What should I do?

  • Contact the Budget Office.

  • I should have posting access to Banner and I don't. What should I do?


  • I need help entering a requisition. Who should I contact?

  • See Banner Helpful Reminders. Please contact the Purchasing Department for all other issues regarding requisition entry.

  • I entered a requisition and got a message that the fund, organization, or account is not valid. What should I do?

  • There are several things to try:
    • Enter your index again, and validate again.
    • Do a code look-up on the account code. Enter your account code and accounting again, and validate again.
    • If you got the message when you validated your index code, please send an email to Melanie Newby and Laura Segraves. Please give the following info: index code; the org, fund, and program that defaulted in, and if any, the account code.

  • I entered a requisition and got a message that I do not have security for the fund and/or org. What should I do?

  • Contact the Budget Office.

  • How do I get inception-to-date information in SSB?

    • Click on Budget Status by Account.
    • After entering your index, click submit query.
    • Then, enter your grant number and click submit query again.


  • How do I see PI F & A in SSB?

  • Before submitting query, be sure to check the Include Revenue Accounts box.